TERMS & CONDITIONS
PRIVACY POLICY
SECTION 1 - WHAT DO WE DO WITH YOUR DATA
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When browsing our store, your computer’s internet protocol (IP) address is automatically collected in order to provide us with information that helps us learn about your browser and operating system.
For Email marketing (if applicable): With your permission, we may send you emails about our store, new products and any updates.
SECTION 2 - YOUR CONSENT
How do we get your consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return an item, we imply that you are consenting to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say decline.
How do you withdraw your consent?
If after you proceed and you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at evoresignature@gmail.com or mail us at:
1755 The Exchange Suite 238 Atlanta GA 30339
SECTION 3 - DISCLOSURE
If required by law we may disclose your personal information or in the event that you violate our terms and conditions.
SECTION 4 - WIX
Wix provides us with an e-commerce platform that allows us display, market, and sell our products. Every data collated from our website is processed and stored through Wix database, and general application. Your data is processed and stored on a secure server
Payment:
If your transaction is processed by our direct payment gateway, your credit/debit card details is stored on 'Square' database. Our website currently uses Square payment platform to process your transaction, alongside Paypal. Square is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your credit/debit card details is only stored for as long as necessary to complete your transaction, after which it is deleted.
All direct payment platforms are required to adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.
PCI-DSS requirements allows for the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Square Inc. Privacy Policy
https://squareup.com/ca/en/legal/general/privacy-no-account
SECTION 5 - THIRD-PARTY SERVICES
Third party providers currently used on our website would only collect, use and disclose your data for a smooth transaction process and quality customer experience.
Although, some third-party providers such as payment platform/gateways and transaction processors have their own privacy policy in regards to data collection for transactions purposes. We strongly advice that you read their privacy policy
to better understand how your personal information is handled by these providers.
Also, please note that certain third-party providers may be located or in jurisdiction other than where you currently reside. In effect, if you proceed with a transaction offered by the third-party provider, your data may be subject to laws governing their jurisdiction. For instance, if you reside in Canada and your transaction is processed by payment platform located in the United States, your data may be subject to disclosure under the United States Regulatory legislation and the Patriot Act.
During your transaction, if you are re-directed to a third-party payment platform or website, you are no longer governed by our Privacy Policy and Wix Privacy Policy.
WEBSITE LINK
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
We try to ensure your personal information is secure and protected by adhering to industry best practices on privacy. We follow best practices to ensure your data is not misused, lost, altered, disclosed, easily accessible or ultimately damaged. Your credit card information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. However, we can not guarantee any method of transmission over the Internet or electronic storage is 100% secure and safe, we follow all PCI-DSS requirements.
SECTION 8 - AGE OF CONSENT
By visiting our website, you are indicating that you represent the legal age of consent in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use our website.
SECTION 9 - CHANGES TO OUR PRIVACY POLICY
We reserve the right to make changes to our Privacy Policy at any time, so kindly review often. However, any changes or updates made to this policy would be communicated to you and would take effect as soon as it is posted on our website.
If for any reason our company is merged or acquired with/by another company, your data may be transferred to the new owners to allow for them to continue offering you our goods and services. In any case, we would notify you of any such changes.
SECTION 10 - HANDLING CUSTOMER COMPLAINTS & SUGGESTIONS
You may direct any questions or enquiries with respect to our privacy policy or our practices by
Contacting us on evoresignature@gmail.com or mailing us at:
1755 The Exchange Suite 238 Atlanta GA 30339
ADDITIONAL INFORMATION
Cookies
A cookie is a small computer file or piece of information that may be stored in your computer's hard drive when you visit our websites. We may use cookies to improve our website’s functionality and in some cases, to provide visitors with a customized online experience.
Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.
Other Websites
Our website may contain links to other third party sites that are not governed by this privacy policy. Although we endeavor to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at evoresignature@gmail.com or by mail at
1755 The Exchange Suite 238 Atlanta GA 30339.
CANCELLATION/RESCHEDULING POLICY
All deposits are NON-REFUNDABLE. If you wish to reschedule, please contact us no later than 7 days prior to your appointment. In the event of a no-show, the full reservation total will be charged.
Please note that rescheduling will be subject to Artist's availability.
To reschedule, please contact us via email evoresignature@gmail.com
SHIPPING/RETURN POLICY
At Evore Signature we are committed to providing you the best! Not just for our products but our process as well.
Please Note: “PROCESSING TIME” is 2-5 Business Days for all orders, and “DELIVERY TIME” is 2+ Days depending on the order destination and shipment method selected at the time of checkout. No shipping is offered on weekends and Holidays.
Clients will receive a confirmation email with tracking details. Evore Signature will not be held liable for any lost or stolen package.
Please ensure you insert the accurate shipping address. In the event of a delay or missing package, you are advised to contact us and your local post office immediately.
You may return or exchange a purchased item within 30 days of delivery for store credit. To qualify, the item must be in the original, unused condition. Customer is responsible for the shipping of an item for reasons other than defect. Please include order number and details regarding return or exchange with shipment.
For assistance with returns and exchanges please send an email to evoresignature@gmail.com